+63 32 253 1111

Privacy Policy

At DesignSovereign, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This policy outlines our data practices in accordance with international privacy standards.

Information We Collect

Personal Information

We collect personal information you provide directly to us when using our services, including:

  • Contact Information: Name, email address, phone number, and company details
  • Project Details: Business requirements, design preferences, and project scope
  • Communication Records: Messages, feedback, and consultation notes

Technical Information

To improve our services and website functionality, we automatically collect:

  • Usage Data: Pages visited, time spent on site, and interaction patterns
  • Device Information: Browser type, operating system, and screen resolution
  • Analytics Data: Website performance metrics and user behavior analytics

How We Use Your Information

Service Delivery

  • • Processing project requests and consultations
  • • Delivering design services and maintaining project files
  • • Providing customer support and technical assistance
  • • Managing client relationships and communication

Business Operations

  • • Improving our service quality and user experience
  • • Processing payments and managing financial records
  • • Conducting business analysis and performance tracking
  • • Ensuring legal compliance and security measures

Important Notice

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used exclusively to provide and improve our design services to you.

Data Protection & Security

Security Measures

We implement comprehensive security measures to protect your personal information:

Encryption

All data transmitted and stored using industry-standard encryption

Access Control

Strict access controls and employee training on data protection

Regular Backups

Secure backup systems with encrypted storage and recovery

Your Rights

You have the following rights regarding your personal information:

Request access to your personal data

Correct inaccurate or incomplete information

Request deletion of your personal data

Object to data processing activities

Cookie Policy

Essential Cookies

These cookies are necessary for the website to function properly:

  • Session Management: Maintain your login state and session security
  • Form Processing: Enable contact forms and project submission functionality
  • Security: Protect against malicious activities and spam

Analytics Cookies

Help us understand how visitors interact with our website:

  • Google Analytics: Anonymous usage statistics and user behavior analysis
  • Performance Monitoring: Website speed and optimization insights
  • Error Tracking: Identifying and fixing technical issues

Cookie Management

You can control cookie preferences through:

View Full Cookie Policy

Project Impact Calculator

Get a personalized assessment of how our design services can impact your business, including recommended packages and cost estimates based on your specific needs.

Impact Assessment Results

Complete the form above to see your personalized project assessment and cost estimates.

Consultation Form Validation

Experience our comprehensive validation system when booking a consultation. Get real-time feedback on your project requirements and ensure your consultation request is complete and ready for processing.

Validation Results

Complete the form above to see real-time validation feedback and ensure your consultation request is properly formatted.

Data Retention & Deletion

Retention Periods

Active Client Data 7 years after project completion
Marketing Communications Until unsubscribed or 3 years inactive
Website Analytics 26 months maximum (Google Analytics)
Security Logs 90 days for active monitoring

Data Deletion Process

You can request data deletion at any time. Our process includes:

  • Verification of your identity and authorization
  • Removal from active databases within 30 days
  • Secure archival deletion within 90 days
  • Confirmation of completed deletion process

Contact Information

Data Protection Officer

DesignSovereign
Cebu Veterans Drive, Nivel Hills, Cebu City, Philippines
+63 32 253 1111

Business Hours

Monday - Friday 9:00 AM - 6:00 PM (PHT)
Saturday By Appointment
Sunday Closed

Last updated: January 2025 | This privacy policy is reviewed and updated regularly to ensure compliance with applicable data protection laws and regulations.